How long does it take for my order to be fulfilled?

If an order is placed before 3 pm Monday to Friday, the order will be processed and despatched the same day. Orders placed after 3 pm Monday to Friday will be processed and despatched the next working day. Orders placed on the weekend, or on public holidays, will be processed and despatched next working day.

What delivery options do you have?

We offer Free two to three day delivery on all purchases. If however, you would like to receive your purchase next day, you can select our next day delivery service (Order must be placed before 3pm for next day service).

All deliveries are tracked with SMS and email notification and require a signature.

What payment methods do you accept?

We accept Visa, Mastecard and Paypal.

Are purchases covered under Warranty?

All BoxedTech product is covered by European Manufacturer  Warranty.

What is your refund and returns policy?

Our Refund and Returns policy are detailed on our website https://boxedtech.com/terms-conditions.

All online purchases are subject to distance selling regulations; this allows Customers to purchase an item from BoxedTech and return the item should it not be required and not as expected, for a full refund within 14 Calendar days of receipt. To enable this, we require the item to be returned with a proof of purchase, in a resalable ‘as new’ condition.

If a fault occurs within 14 calendar days from purchase, then a refund or exchange would be available. Should your product become defective after 14 calendar days, then your product may be covered under the manufacturer’s warranty period, and you should contact the manufacturer directly.

What is the best way to contact BoxedTech?

Please email info@boxedtech.com if you have a general enquiry.

If you require post-purchase support, please call 0800 195 2641 or email customerservice@boxedtech.com.

We will respond to your email same day.

Do you offer cheaper prices on bulk orders?

We may be able to offer bulk order discounts.  Please email info@boxedtech.com for a quote.

What does SIM Free Mean?

You will receive the mobile phone “Unlocked” without having to commit to any network, leaving you free to decide which SIM card to use in the device. This gives you the opportunity to find the most suitable plan, whether that’s contract or pay-as-you-go, throughout the lifetime of the phone. You also have the option to add a foreign SIM card, so you can use the mobile phone overseas.

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